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Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware 12.0.4 Installation Guide > Reference material > Remove the security error for Internet Sessions

Remove the security error for Internet Sessions

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Updated: June 30, 2017

The Dameware Internet Proxy installs and binds a self-signed certificate to port 443 for secure communication between the Dameware applications and Dameware agents. If a certificate is already bound to the port, Dameware does not install the self-signed certificate.

Users who do not have the Mini Remote Control client agent installed on their computers are prompted to download and install either an Internet Session agent or a Mini Remote Control client agent from the Dameware Internet Proxy. If you use the self-signed certificate, your users encounter security warnings during the download and installation process.

To prevent these security warnings, install and bind a certificate from a certificate authority to port 443 or your designated Dameware Internet Proxy port.

  1. After you have received your certificate from a third party certificate authority, log in to the Dameware Internet Proxy computer as an administrator.

    The 3rd party certificate must have a private key on it.

  2. Run certmgr.msc.
  3. Copy the certificate to the personal and trusted root certification authentication folder.
  4. Double-click the copied certificate, and click Install certificate.
  5. Run services.msc.
  6. Stop the Dameware Server service.
  7. Open a command line prompt, and run the following command to remove the existing certificate: netsh http delete sslcert ipport=0.0.0.0:443
  8. In the Certificate Manager, view the details of the certificate you installed, and copy the certificate hash.
  9. In the command line prompt, run the following command to bind the certificate to the port: netsh http add sslcert ipport=0.0.0.0:443 certhash={certificate_hash} appid={appid-formated_number} certstorename=root
  10. Replace certificate_hash with the certificate hash you copied and replace appid-formated_number with a number in the appid format, such as a12345678-db90-4b66-8b01-88f7af2e36bf.
  11. Start the Dameware Server service.
Last modified
09:44, 30 Jun 2017

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