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Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware 12.0.4 Installation Guide > Install Dameware in stand-alone or evaluation mode > Install Dameware Remote Support in stand-alone or evaluation mode

Install Dameware Remote Support in stand-alone or evaluation mode

Updated: July 11, 2017

Dameware Remote Support is a remote control and remote access tool that makes connections to the end users' computer, without the need for the Dameware Central Server. This article provides system requirements and steps for installing Dameware Remote Support in stand-alone mode. When you use Dameware Remote Support in stand-alone mode, you cannot centrally manage Dameware users, share global host lists, or support users outside your firewall.

For information about other Dameware deployment options, see Dameware deployment options.

Before you begin, ensure that you have one of the following installation files:

  • DamewareRS.exe (for stand-alone installations)
  • DamewareRS-St.exe (for evaluation installations)

System requirements

Hardware and Software Requirements
OS Workstation: Windows Vista, Windows 7, 8, 8.1, 10 Server: Windows Server 2008 R2, 2012 R2, 2016
Hard drive space 150 MB
CPU 1 GHz
RAM 4 GB

Install Dameware Remote Support in stand-alone mode

File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 1. Download installation files and license from the SolarWinds Customer Portal

If you have not yet created a SolarWinds account, see Access the Customer Portal to create an account.

  1. Go to customerportal.solarwinds.com.
  2. In the Log In tab, enter your organization's SWID and your email address.
  3. In the Latest Downloads table, click Choose Download for the installation files for your product.
File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 2. Run the installation file
  1. Log in as an administrator to the server on which you are installing Dameware Remote Support.
  2. Run DamewareRS.exe.
File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 3. Complete the Installation wizard
  1. Click Next on the Welcome window.
  2. If you agree, accept the terms of the license agreement, and click Next.
  3. Select an installation directory, and click Next.
  4. Click Standalone Install, and click Next.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0060-Install_Dameware_in_stand-alone_or_evaluation_mode/0020-Install_Dameware_Mini_Remote_Control_in_stand-alone_or_evaluation_mode/RS-Standalone.png

  5. Select your shortcut preferences, and click Next.
  6. Click Install.
  7. On the final dialog box, click Finish.

Install Dameware Remote Support in evaluation mode

File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 1. Download the evaluation installation file

If you have not yet done so, download an evaluation copy of Dameware Remote Support.

File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 2. Run the installation file
  1. Log in as an administrator to the server on which you are installing Dameware Remote Support.
  2. Extract the contents of the ZIP file, and run DamewareRS-St.exe.
File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 3. Complete the Installation wizard
  1. Click Next on the Welcome window.
  2. If you agree, accept the terms of the license agreement, and click Next.
  3. Select an installation directory, and click Next.
  4. Select your shortcut preferences, and click Next.
  5. Click Install.
  6. On the final dialog box, click Finish.
Last modified
09:09, 30 Jun 2017

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