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Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware 12.0.4 Installation Guide > Install Dameware in centralized mode > Install Dameware Mini Remote Control in centralized mode

Install Dameware Mini Remote Control in centralized mode

Updated: July 11, 2017

Dameware Mini Remote Control is a remote control and remote access tool that provides end user support and system troubleshooting for Windows, Mac, and Linux computers. This article provides system requirements and steps for installing Dameware Mini Remote Control in centralized mode. When you use Dameware Mini Remote Control in centralized mode, you can make connections outside your firewall, and connect from iOS and Android devices.

For information about other deployment scenarios, see Dameware deployment options.

Before you begin, ensure that:

  • You have installed the Dameware Central Server in express mode, two-server mode, or three-server mode. When you install Dameware Mini Remote Control, you configure it to connect with the Central Server.
  • You have a copy of the DamewareMRC32.exe (32-bit) or DamewareMRC64.exe (64-bit) installation files.

System requirements

Hardware and Software Requirements
OS Workstation: Windows Vista, Windows 7, 8, 8.1, 10 Server: Windows Server 2008 R2, 2012 R2, 2016
Hard drive space 150 MB
CPU 1 GHz
RAM 4 GB

Install Dameware Mini Remote Control

File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 1. Download installation files and license from Customer Portal

If you have not yet created a SolarWinds account, see Access the Customer Portal to create an account.

  1. Go to customerportal.solarwinds.com.
  2. In the Log In tab, enter your organization's SWID and your email address.
  3. In the Latest Downloads table, click Choose Download for the installation files for your product.
File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 2. Run the installation file
  1. Log in as an administrator to the server on which you are installing Dameware Mini Remote Control.
  2. Run DamewareMRC32.exe or DamewareMRC64.exe.
File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif 3. Complete the Installation wizard.

As the installation progresses, a dialog box appears, prompting you to enter an email address. If you do not enter an email address, the installation does not complete.

File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0050-Install_Dameware_Mini_Remote_Control_in_centralized_mode/mrc-centralized-install-4.png

  1. Click Next on the Welcome window.
  2. If you agree, accept the terms of the license agreement, and click Next.
  3. Select an installation directory, and click Next.
  4. Click Centralized install, and click Next.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0050-Install_Dameware_Mini_Remote_Control_in_centralized_mode/install-drs-centralized-mode-1.png

  5. Enter the IP address and port number of the Central Server, click Test, and click Next.

     

    The default port number if 6133, and is not often changed to another value.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0050-Install_Dameware_Mini_Remote_Control_in_centralized_mode/install-drs-centralized-mode-2.png
  6. Select your shortcut preferences, and click Next.
  7. Click Install.
  8. On the final dialog box, click Finish.
File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0030-Install_Dameware_Central_Server_in_three-server_mode/checkbox_10x10.gif

4. Connect to the Central Server.

  1. Launch Dameware Mini Remote Control.
  2. Select Windows authentication or complete the Dameware authentication credentials, and click Connect to Server.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Installation_Guide/Dameware_Installation_Guide/0050-Install_Dameware_in_centralized_mode/0050-Install_Dameware_Mini_Remote_Control_in_centralized_mode/mrc-centralized-install-3.png

  3. To change the connection parameters, click Advanced settings.
Last modified
08:38, 30 Jun 2017

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