Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware 12.0.4 Hotfix 1

Dameware 12.0.4 Hotfix 1


Updated June 23, 2017

Fixed issues

This hotfix addresses the following issues:

  • Compatibility of Dameware Virtual Smartcard driver and Device Guard for Windows 10 x64


  • Dameware Mini Remote Control version 12.0.4

Installation instructions

  1. Copy the following file from this Hot Fix on the remote machine with Windows 10 (where the DameWare MRC Agent is installed): dwdrvinst64.exe
  2. Run CMD as Administrator.
  3. Go to the folder where the corresponding file from this Hot Fix was unpacked (by CD command): dwdrvinst64.exe
  4. Execute in CMD command: "dwdrvinst64.exe -remove smartcard".
  5. Execute in CMD command: "dwdrvinst64.exe -install smartcard".
  6. Run the MRC application to connect to the remote machine with a smart card.


Warning: SolarWinds strongly recommends that you only edit the files mentioned in this document as instructed. Any additional modifications to these files may result in system performance issues.

For more information, contact Technical Support at


Last modified