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Home > Success Center > DameWare Remote Support & Mini Remote Control > Dameware Administrator Guide > Configure the length of time Dameware stores deleted or inactive remote connections

Configure the length of time Dameware stores deleted or inactive remote connections

Updated: September 19, 2017

Dameware Server stores information about inactive or deleted hosts in its database. When a remote host is inactive for 90 days, it is automatically removed from the Dameware Server. The remote host remains in the Dameware database for 30 days, after which it is deleted.

Change the inactive host parameter to be up to or fewer than 90 days

  1. Open the Dameware.Server.Service.exe.config file located in the installation folder.
  2. Locate the HideInactiveRemoteHostsAfterDays parameter.
  3. Specify a clearing interval value for inactive hosts.
    <add key="HideInactiveRemoteHostsAfterDays" value="90"/>
  4. Save your changes.

To turn off automatic removal or clearing of the Dameware database, set the value to "0."

Change the delete host parameter to be up to or fewer than 30 days

For deleted remote hosts, Dameware stores the information for 30 days.

  1. Open the Dameware.Server.Service.exe.config file located in the installation folder.
  2. Locate the DeleteRemoteHostPermanentlyAfterDays parameter.
  3. Specify a clearing interval value for deleted hosts.
    <add key="DeleteRemoteHostsPermanentlyAfterDays" value="30"/>
  4. Save your changes.
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