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Match component version numbers

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Created by Anthony.Rinaldi, last modified by Anthony.Rinaldi on Jul 12, 2016

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DameWare Server component version numbers must all match to ensure that all components can communicate successfully with each other. If there is a version mismatch, reinstall the mismatched component to the correct version number, and run the Configuration Wizard again.

To determine the version number:

  1. Logon to the computer with the DameWare Server component.

  2. Navigate to Control Panel > Programs.
    If necessary, select Uninstall a Program.

  3. Find the DameWare component in the Installed Programs list. You may need to scroll to the right to find the version number.

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Last modified
21:46, 12 Jul 2016