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Import to the Global Host List

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Created by Anthony.Rinaldi, last modified by Anthony.Rinaldi on Jul 13, 2016

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A Global Host List allows all DameWare technicians to access a common host list. A Central Server administrator creates a Global Host List on the Central Server, and this list is displayed when a technician logs in to Remote Support or Mini Remote Control in centralized mode. Global Host Lists can only be edited in the Administration Console.

You can import using Active Directory groups or using a file.

AD Import

You can import hosts from Active Directory to populate your Global Host List.

Note: Importing from AD can take up to an hour depending on how large the imported groups are.

To import from AD:

  1. Navigate to Central Server > Global Hosts.

  2. Click Import From AD.
  3. Click Browse to open the Active Directory Import Wizard, and select a group.

  4. If you want to import a local work group,

    1. Select Local Domain, and click Next.

    2. Select which groups you want to import.

    3. Click Select.

  5. If you want to import a group from a domain controller,

    1. Select Custom domain controller.

    2. Enter user credentials that have read only or administrative access to Active Directory.

    3. Enter the IP address or FQDN of the domain controller.

    4. Click Next.

    5. Select which groups you want to import.

    6. Click Select.

  6. Click Import.

  7. When prompted with the number of hosts to import, click Yes.

File Import

You can import XML, CVS, and DWHL files.

To import a host list:

  1. Under Central Server, click Global Hosts.

  2. On the actions toolbar, click Import from File.

  3. Click Browse, and select the host list file.

  4. Click Import.

CVS files must use the following format:

Hostname, IP address, Alias
Hostname, IP address, Alias

Each host is contained in a single line, and each host field is separated by a comma.

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Last modified
14:57, 13 Jul 2016

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