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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Server Administrator Guide > DameWare Server connections > Connect to the Central Server or Mobile Gateway

Connect to the Central Server or Mobile Gateway

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Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 12, 2016

Views: 161 Votes: 0 Revisions: 4

The Administration Console can be installed on any computer on your network that is capable of connecting to the computer(s) with DameWare Central Server and DameWare Mobile Gateway installed.

To connect to one of the DameWare Server components, you must have the following information:

  • The DameWare Central Server and/or DameWare Mobile Gateway IP address or host name
  • The DameWare service port number (default is 6133)

You can connect using either Windows Authentication or Dameware Authentication.

  • You can use Windows Authentication only in cases where the Administration Console and the Central Server are in the same domain or are in different domains but those domains have built correct trust between them. Also, the account must be imported/synced with the Active Directory server on the Central Server to make this type of authentication possible.
  • Windows Authentication uses the Active Directory credentials you used to log into your machine. If this account has not been assigned the administrator privileges, you cannot log on to the Administrator Console.
  • DameWare Authentication refers to DameWare specific user accounts that are independent of your other credentials. The default administrator name is admin and the default password is admin. If your DameWare user account does not have administrator privileges, you cannot log on to the Administrator Console.

If you have deployed the DameWare Mobile Gateway on a different computer than the DameWare Central Server, you must use connection details for the computer with the DameWare Mobile Gateway to connect to the DMG.

To connect to the DameWare Central Server or DameWare Mobile Gateway:

  1. Open the Administration Console by clicking on the DameWare Administration Console icon, or by navigating to Start > Programs > SolarWinds > DameWare Server > DameWare Server Administration Console.
  2. The DameWare Central Server or DameWare Mobile Gateway connection settings should be displayed. If not, or if you want to change these, select another configuration from the Remembered Connections dropdown, or enter the required Server and Port.
  3. Note: You can save a server and port configuration as a Remembered Connection by clicking Save and entering a name.
  4. Either:
    • Select Windows authentication, to use the Active Directory credentials with which you logged into your machine and domain.
  5. Or:
    • Select DameWare authentication, and enter your DameWare username and password.
      Note: If you have forgotten your password, contact your DameWare administrator to have it reset.
  6. Check Remember the last connection details, if you want these to save the above details for the next time you log in.

  7. Click Connect to server. The Dameware Server Administration Console is displayed.

Last modified
15:47, 12 Jul 2016

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