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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Server Administrator Guide > Configure the DameWare Server > Advanced configuration

Advanced configuration

Created by Anthony.Rinaldi, last modified by Anthony.Rinaldi on Jul 13, 2016

Views: 327 Votes: 0 Revisions: 6

The Advanced Configuration option allows you to configure DameWare Server components when you run some or all components on separate computers. You can also use the Configuration Wizard to change port numbers, edit the Internet Session URL, modify the locations of DameWare Server components, or turn components on or off.

If you wish to run the DameWare Internet Proxy, which allows you to create Internet Sessions to help users outside your internal network, you must turn on both the DameWare Central Server and the DameWare Internet Proxy. These components can run on different computers.

The DameWare Mobile Gateway can run independently of the DameWare Central Server and DameWare Internet Proxy.

During configuration, you will need to know the following information about each component:

  • IP address or host name
  • Service port number
  • Communication port number
  • Pairing Password (DameWare Internet Proxy and DameWare Mobile Gateway only)

Configuring DameWare Internet Proxy

If you run the DameWare Internet Proxy on a different machine than the Central Server, you need the component pairing password from the DameWare Internet Proxy when you run the Configuration Wizard on the DameWare Central Server computer.

You should also verify the default Internet Session URL. You can skip this step and finalize the Central Server configuration or you can test the Internet Session URL. This ensures that users outside of your network will be able to join an Internet Session and download a DameWare agent if necessary.

For more information about the Internet Session URL, see the following topics:

You must also open port 443 on your organization's firewall to use Internet Sessions. See Port requirements for more information.

To run the DameWare Central Server:

  1. Open the Configuration Wizard by navigating to Start > Programs > SolarWinds > DameWare Server> DameWare Server Configuration Wizard.

  2. Review the installed components, and click Next.

  3. Select Advanced Configuration (Recommended for production environment), and click Next.

  4. Under DameWare Central Server, click Run Locally.

  5. If you want to run other components on the same computer, click Run Locally under each component.

  6. If you want to run other components on different computers, click Connect Network Machine under each component.

    1. Enter the server information for each component.

    2. Click Save.

  7. Click Next.
  8. Note the default accounts, and click Finish.

To run the DameWare Internet Proxy:

  1. Open the Configuration Wizard by navigating to Start > Programs > SolarWinds > DameWare Server > DameWare Server Configuration Wizard.

  2. Review the installed components, and click Next.

  3. Select Advanced Configuration (Recommended for production environment), and click Next.

  4. Under DameWare Internet Proxy, click Run Locally.

  5. Click Edit Details.

  6. Configure the Internet Session URL. See Configuring the DameWare Internet Proxy for more information.

  7. Click Test Connection and correct any errors with the Internet Session URL.

  8. Click Save.

  9. Click Next.
  10. Note the host information and pairing password, and click Finish.

  11. Run the Configuration Wizard on the computer running the DameWare Central Server to enter the DameWare Internet Proxy information.

To run the DameWare Mobile Gateway:

  1. Open the Configuration Wizard by navigating to Start > Programs > SolarWinds > DameWare Server> DameWare Server Configuration Wizard.

  2. Review the installed components, and click Next.

  3. Select Advanced Configuration (Recommended for production environment), and click Next.

  4. Under DameWare Mobile Gateway, click Run Locally.

  5. Click Next.
  6. Note the default account and host information, and click Finish.

  7. Run the Configuration Wizard on the computer running the DameWare Central Server to enter the DameWare Mobile Gateway information.

After you have completed installing and configuring DameWare Server, log on to the DameWare Administration Console to add users, create a global host list, or modify your server settings.

To launch the Mini Remote Control or Remote Support applications or the Administration Console manually, navigate to Start > Programs > SolarWinds > DameWare Product, and select the application. You will need your DameWare Server user account information to logon.

Last modified
08:54, 13 Jul 2016

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