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Deploying the Orion Platform
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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware Remote Support Latest Release Notes

Dameware Remote Support Latest Release Notes

 

Release Date: October 24, 2018
 

These release notes describe new features, improvements, and fixed issues in Dameware Remote Support (DRS) version 12.1. See also Dameware Centralized System Requirements, Dameware Stand-alone System Requirements, and the Dameware Administrator Guide.

For DRS environment requirements, see the System requirements for Dameware Remote Support.

New features and improvements in DRS 12.1

  • DRS 12.1 includes support for TLS 1.2.
  • The user interface has been updated for this Dameware release.

Fixed issues in DRS 12.1

  • Reflects a change in the way Dameware Mini Remote Control (MRC) makes connections to Microsoft Windows Server 2012 R2 and later versions, as well as Microsoft Windows 8.1 and later versions. The quality of the MRC connection is improved due to a redesigned mirror driver (Windows 10).
  • Contains updated notification window information.
  • The issue in which the MRC agent could be caused to crash has been resolved.
  • The issue that occurred when the Microsoft Windows 10 framerate was no longer responsive has been resolved.
  • The Central Server installation no longer displays unexpected warnings.

End of Life Policy

In order to drive innovation and new functionality into our products, SolarWinds must transition customers from legacy versions of software to current versions. Please review the following support schedule:

  • 8/16/2017: End-of-Life announcement (EoL) – Customers on Windows XP or Windows Vista should start migrating to newer operating systems. SolarWinds will no longer support Windows XP and Windows Vista in the next Dameware release.

 

 

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This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.

 

 

 

 

 

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