Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Previous Versions > DameWare Remote Support User Guide > Toolbar buttons > Logon As

Logon As

Table of contents
No headers
Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 12, 2016

Views: 426 Votes: 0 Revisions: 2

The Logon As function of DameWare Remote Support provides remote logon capabilities to any computer or domain you specify. Save credentials for use later, or clear that option to instruct Remote Support to prompt for credentials every time you connect to a remote computer.

To specify credentials in the Remote Logon dialog:

  1. In the Machine Name field, enter the machine name or fully qualified domain name of the computer or domain you want to connect to.

    If you selected a specific computer in the Network Browser pane before clicking Logon As, this field already contains that computer's machine name.

  2. In the Connect As field, enter the user ID you want to use to connect to the specified computer. This field accepts user IDs in both userID and DOMAIN\userID format.

  3. In the Password field, enter the password for the account you entered.

  4. Select any of the following options as applicable:

    • Close any current connections to this machine: Closes any current connections so you can reconnect as the specified user.

    • Remember Security Credentials: Saves the credentials for the specified computer or domain.

    • Set as default Security Credentials: Saves the credentials as the default credentials for all connections that do not have other credentials specified.

  5. Click OK.

For information about Smart Card authentication, see Smart Card authentication.

Last modified

Tags

Classifications

Public