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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Previous Versions > DameWare Remote Support User Guide > About DameWare Remote Support

About DameWare Remote Support

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Created by Anthony.Rinaldi_ret, last modified by Chris.Moyer_ret on Aug 07, 2017

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DameWare Remote Support is an enterprise system management application for computers running the Windows platform. In short, Remote Support helps you manage your entire Windows based network from a single Explorer-style interface. The following is a summary of the major features in Remote Support:

  • Manage computers running a variety of Windows operating systems (32-bit and 64-bit), including:

    • Windows Server 2008 (including R2)
    • Windows 7
    • Windows Server 2012 (including R2)
    • Windows 8
    • Windows 8.1
    • Windows 10
  • Access Microsoft Management Console (MMC) functionality and more in a centralized remote management interface.

  • Access standard and enhanced Windows and Windows Server utilities for superior performance, added functionality, and ease of use.

  • Use standard shell property pages and shell context menus.

  • Retrieve, search, and filter Microsoft Active Directory (AD) Objects & attributes in a powerful Active Directory Object Browser.

  • Manage AD objects such as Organizational Units (OU), Containers, Users, Groups, Contacts, Computers, and Shares

  • Manage non-Microsoft AD attributes, such as photos, logos, and employee IDs.

  • Manage non-AD Microsoft Windows network implementations with a dynamic "Microsoft Windows Network" Browser tree view.

  • Add domain controllers, servers, workstations, and non-browsable computers by machine name or IP address to the network browser tree view on demand.

  • Use DameWare Mini Remote Control to interactively manage and troubleshoot remote computers.

  • Use DameWare Exporter to quickly extract information from remote computers.

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