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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware Stand-alone Getting Started Guide > Manage Active Directory using Dameware Remote Support

Manage Active Directory using Dameware Remote Support

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Updated: September 14, 2017

This topic applies to Remote Support.

Use Dameware Remote Support to add, delete, and update Active Directory Objects including Organizational Units (OUs), Containers, Users, and Groups. With Dameware Remote Support, you can manage multiple Active Directory domains from one console. The benefit of using Remote Support to manage your Active Directory environment is that you do not need to log in to your Active Directory server to perform all of the functions available in the Remote Support console. If your computer is a member of the domain on which Active Directory is installed, by default, Dameware Remote Support automatically shows all Active Directory objects.

While there are many Active Directory monitoring tasks you can perform with Remote Support, this topic provides guidelines on a few of the most commonly used features.

If you want to... Complete these Steps...

Create a new Organization Unit, User, or Group

  1. Expand Active Directory.
  2. Navigate through the domain, and then click Active Directory Users & Computers.
  3. Click Users.
  4. Right-click a user object, and select New > Organization Unit, Group, or User.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Centralized_Getting_Started_Guide/Dameware_Centralized_Getting_Started_Guide/0040-Use_Remote_Support_to_support_internal_users_and_systems/0030-Manage_Active_Directory_using_Dameware_Remote_Support/gsg-manage-AD-1.png

Delete a user account

  1. Navigate to the Users folder.
  2. Right-click an account, and select Delete.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Centralized_Getting_Started_Guide/Dameware_Centralized_Getting_Started_Guide/0040-Use_Remote_Support_to_support_internal_users_and_systems/0030-Manage_Active_Directory_using_Dameware_Remote_Support/gsg-manage-AD-2.png

Reset a password, and disable, and enable accounts

Right-click a user, and select Account.

File:Success_Center/Reusable_content_-_InfoDev/Dameware_Centralized_Getting_Started_Guide/Dameware_Centralized_Getting_Started_Guide/0040-Use_Remote_Support_to_support_internal_users_and_systems/0030-Manage_Active_Directory_using_Dameware_Remote_Support/gsg-manage-AD-3.png

View the properties of an object

Right-click the object, and select Properties.

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Create, move, or delete mailboxes Right-click an object, and click Exchange Tasks.

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