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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware Centralized Getting Started Guide > Connect to a computer using Dameware Remote Support

Connect to a computer using Dameware Remote Support

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Updated: September 14, 2017

This topic applies to Remote Support.

Before you connect to a computer internal to your network, ensure that you know the location of the computer within your network.

  1. Launch the Dameware Remote Support application.
  2. Click Connect to Server.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Centralized_Getting_Started_Guide/Dameware_Centralized_Getting_Started_Guide/0040-Use_Remote_Support_to_support_internal_users_and_systems/0010-Connect_to_a_computer_using_Dameware_Remote_Support/gsg-connect-rs-remote-machine-1.png

  3. Browse the subnets until you locate the computer you want to support.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Centralized_Getting_Started_Guide/Dameware_Centralized_Getting_Started_Guide/0040-Use_Remote_Support_to_support_internal_users_and_systems/0010-Connect_to_a_computer_using_Dameware_Remote_Support/Remote-Support-browse.png

  4. Click the plus sign (+) next to the computer you want to support.

    You are now ready to Modify end user machines using Dameware Remote Support.

    File:Success_Center/Reusable_content_-_InfoDev/Dameware_Centralized_Getting_Started_Guide/Dameware_Centralized_Getting_Started_Guide/0040-Use_Remote_Support_to_support_internal_users_and_systems/0010-Connect_to_a_computer_using_Dameware_Remote_Support/Remote-Support-browse-1.png

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