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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware Remote Support and Mini Remote Control Documentation - Previous Versions > DameWare Remote Support User Guide > Application properties > Network Browser tab

Network Browser tab

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Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 12, 2016

Views: 57 Votes: 0 Revisions: 2

The Network Browser tab provides the following customization options:

  • Disable Microsoft Windows Network Support: Disables "old-style" NetBios Windows Network functionality in Remote Support.

  • Expand Network Root: Shows all of the domains in the network when DameWare Remote Support is loaded.

  • Tool Tips: Displays tool tips in the browser pane and tree views.

  • Expand Favorites Root: Shows all Domains listed in the Favorite Domains root when DameWare Remote Support is loaded.

  • Show Computer Comments: Shows the Comments (Computer Description) information obtained from the remote system behind the HostName / IP-Address in Remote Support's Tree View.

  • Expand Favorite Machines Root: Shows all systems in the Favorite Machines root when DameWare Remote Support is loaded.

  • Convert IP-Addresses: Displays the HostName of the remote system instead of the IP address in Remote Support's Tree View.

  • Expand by Default: Select either the Member Domain or the Logon Domain to automatically be expanded when Remote Support is loaded.

  • Use Any DC (directly trusted): Instructs Remote Support to use any domain controller (DC) to enumerate the network instead of just a primary domain controller (PDC).

  • Use alternate machines for PDC lookup failure: Click Alternate to specify alternate domain controllers for Remote Support to use if it cannot enumerate the network using the PDC.

  • Use this Machine for Domain/Machine Enumeration: Specify a system anywhere on the network to use to retrieve the list of systems in the Microsoft Windows Network browser.

  • Update Favorite Machines Icons: Automatically attempts to enumerate (contact) each system in your Favorite Machines list to obtain information about the system (operating system, version, tool tips, and so on).

    • Allow Logon on Anonymous Failure: Remote Support attempts to contact remote systems by asking the operating system (OS) to make a "null" connection to the remote system. However, some OS configuration and policy settings do not allow this type of connection. If selected, this option instructs Remote Support to look for saved credentials for remote systems when this happens, and then attempt the connection again using those saved credentials.

    • Enable Optional Ping: Remote Support attempts to contact remote systems using "old-style" network API calls. If something blocks Remote Support from contacting a remote system (port restrictions or firewalls, for example), then that network thread must time out before Remote Support continues to contact other systems. However, if you enabled this setting, Remote Support sends a ping (ICMP Echo) to the remote systems first. If the ping fails, then Remote Support will does not enumerate the failed system. Therefore, Remote Support does not have to wait for any type of network timeout from systems it cannot contact before moving to the next system.

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