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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware Remote Support and Mini Remote Control Documentation - Previous Versions > DameWare Remote Support User Guide > Remote system tasks and views > Remote Control overview

Remote Control overview

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Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 12, 2016

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DameWare Remote Support has three Remote Control options in the Network Browser:

  • Mini Remote Control

  • Mini Remote Control RDP

  • RDP View

Both of the Mini Remote Control options launch the DameWare Mini Remote Control program (as a separate application passing command line parameters) for the system highlighted in the Network Browser pane. If Mini Remote Control has this system in its Saved Host List, the program uses those settings for the Mini Remote Control connection. If the system is not in the Saved Host List, Mini Remote Control creates a new (temporary) entry using the details in the Default Host Properties dialog in Mini Remote Control.

If you want Mini Remote Control to automatically connect to the remote system when you launch Mini Remote Control from the Remote Support Network Browser, ensure the Attempt to Connect setting is enabled on the Remote Control tab in Remote Support's Properties dialog. If this setting is not enabled, the Mini Remote Control program opens the Remote Connect dialog and displays the selected system's Saved Host List entry if available. For additional information about the Remote Control properties, see Remote Control tab.

For additional information about DameWare Mini Remote Control, see About DameWare Mini Remote Control.

The RDP View option opens an RDP viewer in the Remote Support application and establishes a connection to the remote system using credentials and options you specify. For additional information about this option, see RDP view.

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