Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware Remote Support and Mini Remote Control Documentation - Previous Versions > DameWare Mini Remote Control User Guide > Additional information and instructions > MRC Mirror Driver

MRC Mirror Driver

Created by Anthony.Rinaldi_ret, last modified by Chris.Moyer on Nov 06, 2017

Views: 483 Votes: 0 Revisions: 3

The DameWare Mini Remote Control Mirror Driver is a Video Driver that allows the Mini Remote Control program to retrieve the screen information and updates for remote systems directly from their Kernel. Without the Mini Remote Control Mirror Driver, Mini Remote Control scrapes the screen of the remote system by reading the remote video card's memory using Microsoft API calls. The Mini Remote Control Mirror Driver increases the performance of the Mini Remote Control connection and decreases the CPU load for the Mini Remote Control Client Agent Service on the remote system.

To use the Mini Remote Control Mirror Driver for a Mini Remote Control connection, select Use Mini Remote Control Mirror Driver in the Remote Connect dialog prior to attempting the Mini Remote Control connection.

The first time Mini Remote Control connects to a remote system, the application displays the message, "Configuring for first time use. This may take up to 2 minutes." After Mini Remote Control has configured the remote system, subsequent Mini Remote Control connections to the same remote system occur without this delay.

You can also install the Mini Remote Control Mirror Driver, along with the keyboard driver and the smart card driver, prior to establishing a Mini Remote Control connection by using the MSI Builder. For additional information about the MSI Builder, see Client agent service installation methods.

Requirements

The following operating systems support the Mini Remote Control Mirror Driver:

  • Windows Vista

  • Windows Server 2008

  • Windows 7

  • Windows 8
  • Windows 8.1
  • Windows 10

Using the Mini Remote Control Mirror Driver is not required to successfully establish a Mini Remote Control connection. The "Use Mini Remote Control Mirror Driver" checkbox can be un-selected prior to attempting a Mini Remote Control connection to disable its use. It can be removed as would other device drivers through the Operating System's Device Manager interface.

Limitations

The following limitations exist when using the Mini Remote Control Mirror Driver.

The Mini Remote Control Mirror Driver does not support negative-coordinate monitors

The Mini Remote Control Mirror Driver supports multiple monitor systems. However, due to a documented flaw in Windows Operating Systems prior to Vista, the Mini Remote Control Mirror Driver does not support negative coordinate monitors. Negative coordinate monitors are secondary monitors that are installed above or to the left of the primary display. When the Mini Remote Control program detects a remote monitor that has a negative beginning coordinate it drops out of Mirror Driver mode and reverts back to standard Mini Remote Control behavior.

If you want to configure a remote system to work with the Mini Remote Control Mirror Driver, adjust its settings in the Windows Display Properties dialog. In order for the Mirror Driver to work properly, the upper left monitor must be the primary display with all other monitors installed directly below it, or to the right.

The Mini Remote Control Mirror Driver does not support desktop wallpaper on multi-monitor systems

The Mini Remote Control Mirror Driver does not support desktop wallpaper on multi-monitor sytems prior to Windows Vista, due to the same flaw mentioned previously. Mini Remote Control automatically disables the background image when using the Mirror Driver to connect to a remote system that has multiple monitors attached. Mini Remote Control restores the background image when it disconnects.

Mini Remote Control cannot use the Mini Remote Control Mirror Driver for systems running "Media Center"

Mini Remote Control does not support the Mirror Driver when connecting to remote systems running the Media Center portion of Windows Media Center Edition (MCE). To connect to remote systems running Windows MCE, disable the Mirror Driver or stop running Media Center.

The Mini Remote Control Mirror Driver cannot displays certain applications

If Mini Remote Controlconnects to a remote system running a Java, OpenGL, or DirectX program, Mini Remote Control displays a black, gray, white, or clear portion of the screen in the place of these applications. If you need to view these programs in Mini Remote Control, disable the Mirror Driver before attempting to connect.

Last modified

Tags

Classifications

Public