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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware - Previous Versions > DameWare Remote Support User Guide > Troubleshoot common errors > System Error 5 (Access Denied) in Dameware Remote Support or Mini Remote Control

System Error 5 (Access Denied) in Dameware Remote Support or Mini Remote Control

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Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 12, 2016

Views: 2,648 Votes: 0 Revisions: 2

This error indicates you are using invalid credentials to access a remote system. Both Remote Support and Mini Remote Control rely on the operating system's built-in security and require administrator rights to install, remove, start, or stop any service in Windows.

For additional information, see Pass-through authentication.

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