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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare Documentation > Dameware - Previous Versions > DameWare Remote Support User Guide > Remote system tasks and views > Terminal Server view

Terminal Server view

Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 12, 2016

Views: 519 Votes: 0 Revisions: 2

The DameWare Remote Support Terminal Server option from the Network Browser expands with three options:

  • Terminal Server View: Provides complete functionality to manage the administration of Windows Terminal Server users, sessions, processes and other information including Terminal Server Shutdown.

  • Terminal Server Client: Launchs a user session to the Windows Terminal Server selected in the Network Browser window.

    The Terminal Server Client must be installed on the local system prior to launching a user session. When executed, Remote Support attempts to run the client installation program if the client is not installed.

  • Mini Remote Control RDP: Opens the RDP view in the Remote Support application.

The Terminal Server View displays two panes. The left pane displays a list of servers and sessions. The right pane contains several tabs that display information about the Windows Terminal Server and/or sessions selected in the left pane. The available tabs and columns vary depending on whether you select a Windows Terminal Server or a specific session:

Users tab

  • User

  • Sessions

  • ID

  • State

  • Logon Time

  • Last Logoff

Sessions tab

  • Session

  • User

  • ID

  • State

  • Client Name

  • Logon Time

  • Last Logoff

Processes tab

  • User

  • Session

  • ID

  • PID

  • Image

Information tab

Build

Installation Date

Service Pack level

Hotfix

Installed By

Installed On

Description

Comments

User Name

Client Name

Client Build Number

Client Directory

Client Product ID

Client Hardware ID

Client Address

Client Color Depth

Client Resolution

 

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