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Home > Success Center > Dameware Remote Support & Mini Remote Control > DameWare Documentation > Dameware Administrator Guide > Configure Dameware Mini Remote Control to connect through a firewall

Configure Dameware Mini Remote Control to connect through a firewall

Updated January 3, 2019

This topic describes how to change the default port number that Mini Remote Control and the Dameware client agent use to connect.

When you connect to a remote site, SolarWinds recommends that you install the client agent on the remote computer before you connect to it. When you install the client agent before you connect to the remote computer, you only need one port open in your firewall or router.

If you install the client agent when you first attempt to connect to the remote computer, you must open multiple ports to install the client agent and open the TCP port used to connect the application with the client agent. The client agent is installed using the same ports used to access shared resources, and due to security risks, SolarWinds does not recommend opening these ports on a perimeter firewall. The default TCP port for communication is 6129.

Microsoft documents the TCP ports required for connecting through a firewall. The ports depend on the Operating System version, the Network protocol installed, and how the network is configured.

Change the default port number

To communicate, the Mini Remote Control application and the client agent must both use the same port number.

To change the port settings on the application:

  1. Open the Mini Remote Control application.
  2. Click View > Default Host Properties.
  3. Click Remote Options, and enter a port number.
  4. Click OK.

To change the port settings on the client agent:

  1. In the system tray, right-click the client agent, and select Properties.
  2. Click General, and enter a port number.
  3. Click OK.
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