The DameWare Remote Support Wake on LAN view has two separate panes. The upper pane displays information about the systems to awaken. The lower pane displays the ping results (optional) of a batch wake up call.
To request a Batch wake up call:
Select one or more systems in the upper pane. Hold Ctrl or Shift to select multiple systems.
Click Wake On LAN in the menu bar, and then select Wake Batch.
If you want to see the results of the wake up call in the lower pane of the Wake on LAN view, select Ping after wake.
If applicable, specify the Port and Number of packets for the wake up call.
Wake on LAN requires knowledge of the remote system's Media Access Control (MAC) address. To compile a list of MAC addresses use the Discover function in the Wake on LAN view, which discovers the local subnet addresses. This function does not distinguish printers and routers from workstations. Since any host beyond the local area does not appear in the local system's Address Resolution Protocol (ARP) cache, the Discover function only creates a list of hosts in a local network.
To aid in discovering other subnets, you utilize the console application, DWMacDis.exe, which is located in the installation folder of Remote Support. You can either physically visit each subnet to discover the MAC addresses or you can use Remote Support's Remote Command or Remote Control applications: Copy DWMacDis.exe to a system on the specific subnet, and then remotely run the application. Copy the output file back to the local system.
This utility generates file in the following format.
|#IP ADDRESS||HOST NAME||ETHERNET ADDRESS|
The default extension for the list file is .dwmp.
This utility uses the IP Broadcast Address to send a Magic Packet to one host on the network. The default destination IP Broadcast Address is 255.255.255.255. This is the 'r;limited broadcast' and the user may have to indicate a more specific broadcast address. For example, specify 22.214.171.124 to reach all systems on the 192.192.110.x subnet. The utility shows a default Ethernet address to illustrate the format of the address. For the program to correctly generate a Magic Packet, you must specify the Ethernet address.