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Home > Success Center > DameWare Remote Support & Mini Remote Control > DameWare License does not activate

DameWare License does not activate

Created by Marlo Bidayan, last modified by MindTouch on Jun 23, 2016

Views: 1,097 Votes: 0 Revisions: 5


The DameWare license does not activate.


  • All DameWare Remote Support versions
  • All DameWare Mini Remote Control versions


This usually occurs in the following circumstances:

  • You have uninstalled your DameWare product and are attempting to install it on a different computer.
  • You have reformatted or rebuilt a computer on which DameWare was previously installed.
  • You are using an old license key.
  • The version of the software you are trying to license does not match the product you have installed.
  • You have purchased the Centralized version of DRS and are trying to license MRC.


Contact SolarWinds Customer Service and request to have you license reset. You may need to run a tool provided by Customer Service before you can successfully activate your license.

Last modified
18:59, 22 Jun 2016


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