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Home > Success Center > DameWare Remote Support & Mini Remote Control > Create an MSI file to connect to a gateway and register in remote host list

Create an MSI file to connect to a gateway and register in remote host list

Table of contents

Updated March 11th, 2016


This article describes one way to install the DameWare Mini Remote Control (DMRC) Client Agent Service on a remote machine by building a Windows Installer (MSI) package through the new DMRC Client Agent MSI Builder included in version 6.x and later. The DMRC Client Agent MSI Builder allows the user to build custom MSI packages including any custom settings (INI or Registry) to deploy the DMRC Client Agent Service in his environment. These MSI packages can then be sent to clients via any of the existing distribution methods such as email, distribution via Group Policies, and so on.


MRC Centralised V12


  1. Go to C:\Program Files (x86)\SolarWinds\DameWare Remote Support... installation folder, and then open DWRCSMSI.EXE.
  2. Launch DameWare Mini Remote Control Client Agent MSI Builder.
  3. Select the appropriate target operating system.
  4. Click Client Agent to make any modifications through the DameWare Mini Remote Control Properties GUI.
  5. After all modifications have been completed, click OK to exit the DameWare Mini Remote Control Properties window.
  6. Click ... to specify the output folder.
  7. Click Build MSI to build the custom MSI package containing all the custom settings which will be created in the output folder.



DameWare Development, LLC has partnered with RSA Security, Inc. to use the BSAFE Crypto-C Micro Edition cryptography module, which has met all Level 1 requirements for Federal Information Processing Standards (FIPS) 140-2 compliance when operated in FIPS Mode. However, in order to take advantage of this new FIPS Mode option the RSA FIPS Modules must also be on the remote machine, which can easily be included in the MSI package by enabling the Include FIPS Modules option. When this new FIPS Mode option is set, DameWare Mini Remote Control will exclusively use the BSAFE Crypto-C ME FIPS 140-2 validated cryptographic library, which in turn will only allow FIPS-approved algorithms to be utilized. The new FIPS mode functionality is included in version 6.7 and later of DameWare Mini Remote Control:

  • The oldest versions of DameWare MSI Builder did not support the creation of installation packages for 64-bit operating systems. Manually install DameWare MSI Builder, or install it through the DameWare NT Utilities Service View. It can also be installed directly from within DMRC.
  • In order to build MSI packages with the DMRC Client Agent MSI Builder (DMRCSMSI.EXE), the local machine must be running Windows 2000 or later, and also have Microsoft Windows Installer (MSI) 2.0 or later. MSI 2.0 should be automatically included in Windows 2000-SP1 and later. Only MSI 1.1 or later is required to run MSI packages created by the MSI Builder. Refer to the following Knowledge Base articles from the Microsoft website for more information:
  • Include FIPS Modules (version 6.7 and later only) 


Remote Agent

Once the MSI package is generated, it will contain all specified settings. To have unattended connections, the MSI package should be installed with special transform files MST.


Part I

The default location is:

C:\Program Files (x86)\SolarWinds\DameWare Central Server


  1. Go to <ServerInstallDir>\WebServerStaticContent\binary\Remote Configuration
  2. Find the appropriate MST file.
  3. Copy the file to the output folder specified in DWMRC installation package builder.


Part II

  1. Open CMD.
  2. Enter the following command: MSIexec.exe /i "{path}DWRCS_<platform>.MSI" TRANSFORMS="{path}transform_DWRCS_<platform>.mst"
  3. Follow the instructions provided in the Windows installer. Refer to Windows Installer Option for DameWare MSI Files for more information.

If you want to use only MSI Package without any configuration MST file, Orca Editor can be used to generate a package containing all configurations.


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.


Last modified
14:38, 6 Feb 2017