Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > DameWare Remote Support & Mini Remote Control > Changing the screen resolution on remote Linux CentOS hosts affects Dameware Mini Remote Control performance

Changing the screen resolution on remote Linux CentOS hosts affects Dameware Mini Remote Control performance

Created by Marlo Bidayan, last modified by Chris.Moyer on Oct 20, 2017

Views: 25 Votes: 0 Revisions: 4

Overview

After connecting to a remote host running Linux CentOS with MRC's VNC viewer, changing the screen resolution on the remote host affects the performance of Dameware Mini Remote Control. This is a known issue and SolarWinds is investigating a fix for a future release.

Environment

DameWare Mini Remote Control version 9.0

Resolution

  1. Disconnect and reconnect to the remote hosts.
  2. MRC will perform as expected after reconnecting, even with the new screen resolution.

 

 

 

Last modified

Tags

Classifications

Public