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Home > Success Center > DameWare Remote Support & Mini Remote Control > Cannot connect to XP PCs

Cannot connect to XP PCs

Created by Gary O'Donovan, last modified by Gary O'Donovan on Sep 24, 2016

Views: 497 Votes: 0 Revisions: 7

Updated September 19, 2016

Overview

Users are unable to connect to Windows XP PCs.

Environment

All Dameware MRC versions

Cause 

There are known issue with Dameware 12.02 and machines running on Windows XP Operating System.

Resolution

 

Upgrade all instances of Dameware, including Agents to Version 12.03

Download links are found in the SolarWinds Customer Portal.

 

Last modified
05:39, 24 Sep 2016

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Public