Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > DameWare Remote Support & Mini Remote Control > Cannot connect to XP PCs

Cannot connect to XP PCs

Created by Gary O'Donovan, last modified by Gary O'Donovan on Sep 24, 2016

Views: 8 Votes: 0 Revisions: 7

Updated September 19, 2016


Users are unable to connect to Windows XP PCs.


All Dameware MRC versions


There are known issue with Dameware 12.02 and machines running on Windows XP Operating System.



Upgrade all instances of Dameware, including Agents to Version 12.03

Download links are found in the SolarWinds Customer Portal.


Last modified
05:39, 24 Sep 2016