A completed Account Information Update form, signed by the Account Admin
If the company name has changed, we require proof of the name change. Appropriate documentation may include a certificate of amendments/name change, amended by laws, or other legal documents evidencing the company’s name change. In some cases, a link to your website or other website documenting this name change may be sufficient, provided that additional confirmatory documentation is also submitted.
Complete all sections of the Account Information Update (AIU) form. The form must be signed by the Account Admin.
Provide any documents that supports company name change or change to email domain. We are unable to amend the account information without supporting documentation.
Pending there are no issues, the account will be updated by Customer Service and confirmation will be sent to the customer. Access to the Customer Portal will be provided to the Billing and Business contacts listed on the AIU form. They will have the ability to add other contacts via the Customer Portal.