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Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Customer Service > No license or account information received after signing up for GNS3 offer

No license or account information received after signing up for GNS3 offer

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Updated November 11, 2016

Overview

If you have applied for the GNS3 Standard Toolset offer and have not received your license or account details, this article outlines the steps you would need to follow.

 

Steps

Contact SolarWinds Customer Service and provide the following information:

 

  • Web link used to apply
  • Email address used to sign up
  • Company Name:
  • First Name 
  • Last Name 
  • Phone Number:
  • Address 1 
    • City
    • State
    • Zip
  • Date you signed up

 

SolarWinds Customer Service will check the system.  If the account has not been created, we will engage with our IT team to have the account generated.

 

Please note that we cannot deliver licenses to certain countries that are on our Embargo list.

 

 

 

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