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Home > Success Center > Customer Service > Customer Service - Knowledgebase Articles > New User - How do I access the Customer Portal

New User - How do I access the Customer Portal

Table of contents

Updated January 19th, 2017

Overview

This article provides information on how NEW USERS can access the Customer Portal to review license details/downloads, support cases and access free product training in the Virtual Classrooms.

 

Steps

Each customer who would like access to the customer portal would need to register at <https://customerportal.solarwinds.com/>.

An email is sent to the listed Account Admin of that account advising that a new contact has requested access to their account.  Refer to SolarWinds Customer Portal - New User Linked to Your Customer Account

 

It is at the Admin's discretion as to whether the request is approved or denied.

 

 

 

 

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