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Home > Success Center > Customer Service > Customer Service - Knowledgebase Articles > Adding contacts through Customer Portal

Adding contacts through Customer Portal

Created by Vanessa Pina, last modified by Michelle McDowall on Jun 02, 2017

Views: 2,714 Votes: 2 Revisions: 6

Overview

This article provides instructions on how admin can add contacts through the customer portal.

Pre-requisites

  • Authorized admin contacts listed in the customer portal can login and add contacts. 
  • Once the contacts are added they will receive a separate email to activate their individual login to finish the registration steps.
  • Once they register/activate their individual login they will have access to the customer portal.
  • Access levels depends on how the admin contact creates the individual login.

Steps

  1. As an admin, login to the SolarWinds Customer Portal.
  2. Once logged in, go to Account tab and select Company.  Click on the blue button "Add User".
     
  3. Enter the email access and access level.
  4. An activation email will be sent to the contact to register the individual login.

     

 

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