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Home > Success Center > Archive > 2018May01 - Deletes > Upgrade EOC license offline

Upgrade EOC license offline

Updated March 11th, 2016

Overview

When an EOC license expires, and there is no Internet access, the License Manager does not show EOC in the upgrade options. 

This article provides brief information on upgrading your EOC licenses offline. 

Environment

All EOC versions

Resolution

You will need to run the License Reset Utility to remove  the current license, and you should be able to apply the new license.  Contact Solarwinds Technical Support to obtain up-to-date instructions on downloading and using that tool.
 

 

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