Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Archive > 2018January24 - FSM Delete > Firewall Security Manager (FSM) > License frequently showing as eval

License frequently showing as eval

Created by Mariusz Handke, last modified by Mariusz Handke on Nov 09, 2016

Views: 600 Votes: 1 Revisions: 5


This article addresses an issue resulting from the license being automatically removed and the product showing as eval upon opening.


All FSM versions


This is caused by the cleaning of Windows Registry and removing the keys holding license information.


The below registry keys shall be excluded from checking and potential removal, especially the highlighted one which actually holds licensing information:








Also having a copy of registry data, exported at the below junction, will allow to quickly restore licensing information in the event of malfunction:




Last modified