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Home > Success Center > Archive > 2018Jan2 - Deletes > Scheduled report error: Your browser rejects cookies

Scheduled report error: Your browser rejects cookies

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This article is slated for Deletion. Do not update this article. If you have questions please send a message to mt-feedback@solarwinds.com

Created by Interspire Import, last modified by Kevin.Swinson on Jan 02, 2018

Views: 1,035 Votes: 0 Revisions: 11

Issue:

Unable to receive a PDF report and the following error message is displayed:

Your Browser rejects Cookies

 

Cause:

This issue may occur due to the permissions of the domain user account that is specified in the report scheduler.


Resolution:

Change the domain user account to Orion local account in the report scheduler:

  1. Open Orion Web Console > Report > click the Report or Page you wish to have in PDF format through email.
  2. Copy the URL.
  3. Click Start > All Programs > SolarWinds Orion > Alerting, Reporting and Mapping > Report Scheduler.
  4. Create a New Report Scheduler Task by clicking  Add.
  5. Name the Task > Continue.  
  6. Paste the URL in the field Add a link to a Web Report or Page.
  7. Continue and Complete the Task.

Note:
You must use Orion Individual Account (not domain) account when creating the Report Scheduler Task (see screen shot above).

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