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Home > Success Center > Archive > 2018Jan2 - Deletes > Page Cannot Be Displayed message when clicking on a custom menu item

Page Cannot Be Displayed message when clicking on a custom menu item

Created by Brian Stern, last modified by Kevin.Swinson on Jan 02, 2018

Views: 837 Votes: 0 Revisions: 6

Overview

The following message appears when clicking on a custom menu item:

Page Cannot Be Displayed

Environment

  • All SAM versions
  • All NPM versions

Cause 

An incorrect URL is placed in the Edit Custom Menu Item settings. 

Resolution

  1. In the Orion Web Console, go to Settings -> Customize Menu Bars.
  2. Find the problematic menu bar and click Edit.
  3. In the Selected Items list, find the problematic menu item and click the Edit button.
  4. Update the URL and click OK.
  5. Click Submit.

 

Last modified

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Public