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Home > Success Center > Archive > 2018Jan04 - Deletes > NCM menu shows special characters

NCM menu shows special characters

Created by John Salvani, last modified by Kevin.Swinson on Jan 04, 2018

Views: 804 Votes: 1 Revisions: 6

Overview

The NCM Menu displays special characters instead of the correct menu labels.

Environment

NCM 7.4

Cause 

This issue occurs after upgrading to NCM 7.4

Resolution

  1. Run inetmgr to open IIS Manager.
  2. Click Application pool > Solarwinds Orion Application Pool.
  3. Click Advanced Settings.
  4. Under (General) section, change the Managed Pipeline mode from Classic to Integrated.
  5. Click OK.
  6. Open the Command Prompt with administrator rights and then execute this command: iisreset /restart

The correct labels should now be displayed on the NCM menu.

 

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