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Home > Success Center > Archive > 2018Jan04 - Deletes > NCM 7.3.2 accidentally removed from Orion

NCM 7.3.2 accidentally removed from Orion

Created by Ivan Zlatkov, last modified by Kevin.Swinson on Jan 04, 2018

Views: 722 Votes: 0 Revisions: 6

Overview

This article provides steps to solve the issue which rises while attempting installation of NCM 7.3.2 after accidentally removing it from the server.

Note: This process will initiate the NCM Database Migration Tool.

Environment

  • NCM 7.3.2

Cause 

This issue occurs because SolarWinds Orion NCM-NPM Integration is still present on the server even though SolarWinds Orion Network Configuration Manager 7.3.2 has been removed from it.

Resolution

  1. Uninstall SolarWinds Orion NCM-NPM integration package from  Control Panel > Programs > Programs and Features.
  2. Complete the Orion Configuration Wizard which auto-starts after step 1.
  3. Run NCM 7.3.2 installer again and finish the installation.
  4. Complete Orion Configuration Wizard which auto-starts once again.

 

 

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