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Home > Success Center > Archive > 2018Jan04 - Deletes > HTML-based reports viewed on Mac via Outlook

HTML-based reports viewed on Mac via Outlook

This article is slated for Deletion. Do not update this article. If you have questions please send a message to mt-feedback@solarwinds.com

Created by William Muhle, last modified by Kevin.Swinson on Jan 04, 2018

Views: 975 Votes: 0 Revisions: 5

Overview

This article provides brief information on the issue when a HTML-based report is received using Mac via Outlook.

Environment

  • All Orion Core products 
  • MAC (all known iOS versions) running Outlook

Detail

The user gets a HTML-based report emailed to them and they are viewing the report on a Mac via Outlook, the graphs/objects in the report are not displayed as well, instead, they show up as attachments in the email.

This is a bug within Microsofts Exchange.  There is nothing that can be done from SolarWinds' end  to resolve the issue. See MS KB for more information. https://support.microsoft.com/en-us/kb/969854.

 

 

 

 

 

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