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Home > Success Center > Archive > 2018Jan03 - Deletes > NotePager Pro npp.exe or nppdial.exe processes do not terminate after paging

NotePager Pro npp.exe or nppdial.exe processes do not terminate after paging

Created by Daniel Polaske, last modified by Kevin.Swinson on Jan 03, 2018

Views: 987 Votes: 0 Revisions: 4

Overview

The npp.exe and nppdial.exe processes in NotePager Pro do not close out after the page is sent. In some deployments, a third party application called NotePager Pro is used for paging/SMS/texting.  NPM makes a call to this application went trigger an alert.

Environment

All Orion environments with NotePager Pro

Resolution

  • These services are not developed or maintained by SolarWinds. Reach out to NotePager Pro support to troubleshoot this issue.

  • Alternatively, there is a thread regarding this issue on our THWACK forum.

 

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