Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Archive > 2018Jan03 - Deletes > Downtime resource provides innacurate results

Downtime resource provides innacurate results

Created by Michael Perez, last modified by Gerald.Prado on Jan 03, 2018

Views: 1,020 Votes: 0 Revisions: 5

Overview

This article describes the issue when generating a Web Report that uses the Downtime resource, the results appear to be innacurate.  

Environment

NPM version 11 to 11.5.3

Cause 

Downtime information is stored in the database with the timestamp that an object went down and the time that it came back up. This at times provides a result that lies outside of the specified timeframe.  

Resolution

Use the Availability resource as an alternative:

 

 

 

Last modified

Tags

Classifications

Public