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Home > Success Center > Archive > 2018Jan03 - Deletes > Deleted user still receives email alerts

Deleted user still receives email alerts

Created by Zaquan Henry, last modified by Gerald.Prado on Jan 03, 2018

Views: 888 Votes: 0 Revisions: 5


This article addresses the issue where a user who has been removed still receives email alerts.


NPM 11.5 and later


This occurs because the Orion email configuration in alerts and the user account are separate.


  1. Delete a user.
  2. Log in to the Orion Web Console.
  3. Go to Settings > Manage Alerts.
  4. in the Actions tab, locate the email and click Edit.
  5. Remove the email.



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