Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Archive > 2017October31 - LEM Deletes > Creating Users in the LEM Console

Creating Users in the LEM Console

Table of contents
No headers

You can create users in the LEM console to log in and configure the LEM console and allow rules to send an email when a particular event or alert occurs.

You can create a local user or Active Director for log in. If you want to add a user from Active Directory, you must create a Directory Service Query connector. If users need to access the LEM console, you can create an admin, auditor, or monitor user. Be sure to associate an email address with each user.

SolarWinds recommends that you create distinct users for anyone who needs to receive email notifications from the LEM manager. The following table contains roles and descriptions to help you create new users.

Role Description

The default user. This role cannot be deleted and has full access to the LEM console.

SolarWinds does not recommend multiple users sharing the Admin account for auditing purposes.

Auditor User with read or write access to monitor (filters) and read-only access to rules.
Monitor User with read-only access to everything in the LEM console.
Contact User with minimal access to the LEM console who cannot log in to the console. This type of user is added for purposes of sending emails to the user's email address and bringing in distribution lists or cellular email-to-SMS addressees for texts.
Reports Allows the SolarWinds Reports application secure application to the LEM database when TLS authentication is enabled. This user cannot log in to and has no access to the LEM console.

If you have an external system for trouble ticketing and incident resolution or a user who does not need to access the console, you can create a contact user. Be sure to associate an email address to this user.

If you want to send identical notifications to your IT department personnel, associate a distribution list email address to all relevant users.

  1. Go to Build > Users.
  2. Click File:Success_Center/Reusable_content_-_InfoDev/LEMUserGuide_MT/0E0/0N0/Button-Add_12x10.png and select LEM User or Directory Service User.
  3. Complete the fields, which includes selecting the role for this user.

    If you are creating a Contact user, a password is not required.

  4. Add email addresses to the user by clicking + under Contact Information, and then click Save.

    When adding an Active Directory user, most deployments of AD will auto-populate the user's email address. You may not be able to add, modify, or delete the pre-populated email address. You must create a new local user or use an existing user to add the email address to.

  5. Click Save.
Last modified