Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Archive > 2017October25 - LEM Redirects > Activate the virtual appliance > Apply your activation key online

Apply your activation key online

Table of contents
No headers
Created by Caroline Juszczak, last modified by Caroline Juszczak on Aug 05, 2016

Views: 217 Votes: 1 Revisions: 5

If your LEM Console is connected to the Internet, you can automatically apply a new license key online using the LEM Console. Applying a license key reactivates log event collection, restoring full product functionality.

  1. Download your license key from the License Management page in the SolarWinds Customer Portal.

  2. Open the LEM Console and log in to your LEM manager with your admin credentials.
  3. Click Manage > Appliances.
  4. Click License in the Properties pane.
  5. Select Automatic in the Type field.
  6. Enter the license key in the Key field.

  7. Enter your name, email, and telephone number without special characters (such as dashes or periods) in the appropriate fields.
  8. Click Activate.
  9. Click OK when the license is activated.
 
Last modified

Tags

Classifications

Public