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Home > Success Center > Archive > 2017October25 - LEM Deletes > Resolve the LEM Virtual Appliance host name

Resolve the LEM Virtual Appliance host name

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Created by Caroline Juszczak, last modified by Kevin.Swinson on Oct 25, 2017

Views: 88 Votes: 0 Revisions: 5

Ensure that the system hosting the LEM desktop console can resolve the appliance host name using DNS or a manual entry in the hosts file. Otherwise, you cannot connect to the appliance.

Before you edit your hosts file, create a backup copy and save it in a safe place.

Configure forward and reverse DNS entries (which include a HOST and PTR record) for your appliance on your DNS server. When you create the DNS entries, use the default host name or the host name you chose during the activation procedure.

If you cannot configure DNS directly on your DNS server, configure a hosts file on your computer by editing the Windows\System32\drivers\etc\hosts file in a text editor. Add a line space and then a line with your virtual appliance IP address and host name separated by a tab or space.


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