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Home > Success Center > Archive > 2017June05 - IPAM > Excluding Orion data directories from anti-virus scanning

Excluding Orion data directories from anti-virus scanning

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Created by Nanette.Neal, last modified by Nanette.Neal on Jul 26, 2016

Views: 35 Votes: 1 Revisions: 2

Anti-virus programs may lock files used by the SolarWinds Job Engine v2 during scanning. This can cause the SolarWinds Job Engine v2 services to stop and restart, causing delayed polling and gaps in data for a poll cycle.

Therefore SolarWinds recommends that you exclude the following Orion data directory (depending on your Windows platform) from your anti-virus scanning to improve performance and stability:

  • For Windows XP/Server 2003: c:\Documents and Settings\All Users\Application Data\SolarWinds\
  • For Windows Vista/7/Server 2008: c:\ProgramData\SolarWinds\
Last modified
14:00, 26 Jul 2016