Submit a ticketCall us

Quickly Address Software Vulnerabilities
Patch Manager is an intuitive patch management software which extends the capabilities of WSUS and SCCM to not only patch Windows® servers and workstations, and Microsoft® applications, but also other 3rd-party applications which are commonly exploited by hackers. Learn more about our patch management solution.

 

Home > Success Center > Archive > 2017June05 - IPAM > Excluding Orion data directories from anti-virus scanning

Excluding Orion data directories from anti-virus scanning

Table of contents
No headers
Created by Nanette.Neal, last modified by Nanette.Neal on Jul 26, 2016

Views: 35 Votes: 1 Revisions: 2

Anti-virus programs may lock files used by the SolarWinds Job Engine v2 during scanning. This can cause the SolarWinds Job Engine v2 services to stop and restart, causing delayed polling and gaps in data for a poll cycle.

Therefore SolarWinds recommends that you exclude the following Orion data directory (depending on your Windows platform) from your anti-virus scanning to improve performance and stability:

  • For Windows XP/Server 2003: c:\Documents and Settings\All Users\Application Data\SolarWinds\
  • For Windows Vista/7/Server 2008: c:\ProgramData\SolarWinds\
Last modified
14:00, 26 Jul 2016

Tags

Classifications

Public