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Home > Success Center > Archive > 2017July11 - Dameware > References > How to resolve common DameWare Server errors

How to resolve common DameWare Server errors

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Created by Anthony.Rinaldi_ret, last modified by Anthony.Rinaldi_ret on Jul 13, 2016

Views: 137 Votes: 0 Revisions: 6

The following is a list of common errors encountered when installing DameWare and potential solutions to those errors. These errors are generally related to some type of system or network configuration issue within a network environment and can usually be duplicated outside of DameWare software.

Error Codes Error Potential Solutions

System Error: 5

The credentials for the remote computer were rejected

  • The user account must have sufficient rights to logon locally to the remote computer.

System Error: 51

Windows cannot find the network path

Verify that the network path is correct and the target computer is turned on

System Error: 53

Cannot connect to the remote computer

  • Ensure that File & Network sharing is enabled and the ports are open.
  • Check that the operating system is configured for Names Resolution.
  • Enable NetBios.

System Error: 1300

Not all privileges or groups referenced are assigned to the caller

This is frequently related to User Access Control or the Windows Firewall. Run the installer as an Administrator or login to the computer with the Administrator or Domain Administer account.

System Error: 1603

A fatal error occurred during installation

If you have uninstalled DameWare and try to reinstall it, you may need to remove the registry keys.

System Error: 1707

The network address is invalid

This is related to the Novell Network Client. Try to connect with the host name or deploy the client agent with the MSI builder.

System Error: 1814

The specified resource name cannot be found in the image file

Some or all of the operating system's Standard Performance Indexes (counters) are either missing or corrupt. See KB 300092 for more information.

Winsock Connect Error: 10050

Cannot establish a connection to the remote computer

Ensure that the network is up, that you can access the remote computer, and that the firewall has not blocked the connection.

Winsock Connect Error: 10054

The connection was forcibly closed by the remote computer

This can be caused if the application has stopped, the remote computer rebooted, the remote computer uses a hard close, or keep-alive activity.

Winsock Connect Error: 10060

Connection timed out

This may be due to a firewall configuration issue, a names resolution issue, or a network routing issue.

Winsock Connect Error: 10061

The remote computer actively refused the connection

  • Reset the TCP port on both local and remote computers.
  • Ensure that the default TCP port is the same on both local and remote computers.
  • Ensure that no other program is using the TCP port.

Winsock Connect Error: 11001

Host not found

The host name could not be found in the database queried. Check that you can access the host with the name or use the IP address

Winsock Connect Error: 11004

Could not resolve the host name

Check your DNS table or use the IP address instead

For more information on common errors, see this article.

Last modified
09:23, 13 Jul 2016

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