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Home > Success Center > Archive > 2017December4 - WIP Deletes > Missing Web Console Navigation Menu

Missing Web Console Navigation Menu







ERROR SolarWinds.Orion.Web.Platform.ApiRequest - (null) Request failed to: http://10.x.x.x.x/api2/features/
ERROR SolarWinds.Orion.Web.UI.SWTab - (null) Failure retrieving view groups.
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at SolarWinds.Orion.Web.Platform.ApiRequest.Send[TResult,TBody](String resource, String method, TBody body)



The rules are as follow:
<ipSecurity allowUnlisted="false">
          <add ipAddress="10.x.x.x.x" subnetMask="" allowed="true" />


  • NCM 7.x



IP Address and Domain Restriction feature installed and enabled in IIS. User installs or configures IIS modules, creates sites, application pools, edits site binding, etc using IIS Manager UI or command line tools, those changes are reflected in ApplicationHost.config file which contains all IIS sites and modules configuration and other global defaults.

Some settings in that file can be overridden by web.config file per site, but only if such override is allowed at the global level.



  1. To build main menu Orion website makes self api call, which is made from Orion server local addresses. Add all Orion server local IP addresses to the allowed hosts, including looback


How to Enable\Disable IP security in IIS


Also see Errors in website functionality.




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