Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Archive > 2017December29 - Deletes > Clicking on checkboxes does not work

Clicking on checkboxes does not work

Created by Nigel, last modified by Gerald.Prado on Dec 29, 2017

Views: 925 Votes: 0 Revisions: 3

Overview

Clicking on a checkbox produces (or removes) a check but the expected event does not occur.

 

Environment

  • Originally discovered in NPM 10.5, with IE 11 browser
  • Probably can probably occur in any Orion product
  • .NET 4

 

Cause 

 .NET 4 does not correctly recognize IE 11 browser.

This is described in https://support.microsoft.com/en-us/kb/2836939

Resolution

Upgrade to .NET 4.5 or higher. This can be download from the Microsoft support site. Full instructions for installation can also be found there.

 

 

 

Last modified

Tags

Classifications

Public