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Home > Success Center > Archive > 2017December28 - Deletes > NTA maintenance unable to remove old data

NTA maintenance unable to remove old data

Created by Con Finucane, last modified by Jessica Solis on Dec 28, 2017

Views: 528 Votes: 0 Revisions: 3

Updated July 22, 2016

Overview

This article provides brief information and steps to resolve the issue when NTA does not remove data older than the retention settings from FastBit database directory.

Environment

NTA version 4.0.X

 

Cause 

The flow storage does not have the necessary permission to delete the data.

 

Resolution

To manually repair permissions:

  1. Target Directories: The directory where the flow storage database is located.
  2. Right-click on the target directories, and then select Properties.
  3. Click Security.
  4. Check the Group of the user names list. 
    Note: Network Service should be listed and have modify permission.
    If it does not exist:
    1. Click Edit.
    2. Click Add, and enter the Principal name.
    3. Click Check Names, and then click OK.
    4. Select Full control, and then click OK to complete.

 

 

 

 

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