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Home > Success Center > Archive > 2017December28 - Deletes > Cannot change the default settings of the Views by Device Type option

Cannot change the default settings of the Views by Device Type option

Updated September 7, 2016

Overview

Unable to change the Device type view for a Node. For example, your Wireless Controller will show the Default "Node Details" instead of Wireless Controller.

Environment

All NPM versions

Cause 

Under Accounts in the Orion General Settings, a View has been selected under Node Details view other than the Default view "by Device Type".

This setting will over ride other settings.

Resolution

 

  1. Go to Manage accounts.
  2. Edit the respective account.
  3. Expand Orion General Settings (further down).
  4. Select Node Details View.
  5. Make sure that the option "by Device type is selected" is selected.

 

For more information, see:

View By Device Type is not set to (Default)

Orion failed to detect Cisco Controller 5508 as wireless node

 

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