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Home > Success Center > Archive > 2017December27 - Deletes > NTA 4.0.x stops collecting data

NTA 4.0.x stops collecting data

Created by Brian O'Donovan, last modified by Jessica Solis on Dec 27, 2017

Views: 744 Votes: 0 Revisions: 7

Overview

NTA 4.0.x stops collecting NetFlow data. NTA Service requires a restart to start collecting NetFlow data again.

Environment

NTA 4.0.x

Cause 

This is a known issue in NTA 4.0.x where the NetFlow Service hangs.

Resolution

Temporary solution is to restart the NetFlow Service using the Orion Service Manager. Permanent solution is to upgrade to NTA 4.1.1 or later.

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