Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Archive > 2017December21 - Deletes > ERROR SolarWinds.Orion.Web.InformationService.InformationServiceProxy - Source entity [Orion.NetFlow.Source] not found in catalog System.ServiceModel.FaultException

Learn more about page titles
ERROR SolarWinds.Orion.Web.InformationService.InformationServiceProxy - Source entity [Orion.NetFlow.Source] not found in catalog System.ServiceModel.FaultException

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 947 Votes: 0 Revisions: 13

Issue:

Netflow resources on the Web Console fails to load with the error:

ERROR SolarWinds.Orion.Web.InformationService.InformationServiceProxy - Source entity [Orion.NetFlow.Source] not found in catalog 
System.ServiceModel.FaultException

Cause:

Incorrect NCM schema files are preventing the NTA schema files from loading properly.

Resolution:

  1. Go to the folder C:\Program Files(86)\Solarwinds\Orion\InfromationService\Schema.
  2. Remove the NCM schema files.
  3. Run the Configuration Wizard to build the new NCM schema files - Running Configuration Wizard.
  4. Verify if the Netflow resources are loading on the Web Console.

 

Applies to:  NTA v4.0

Last modified

Tags

Classifications

Public